Question 1

What file formats are supported?

Accepted Answer

The bot can transcribe audio/video files in .mp3 , .avi, .mov, .mkv, wav, .m4a, ogg, .mp4 formats, as well as links from YouTube, Rutube, Instagram, VK, Vimeo and 50+ others platforms

Question 2

Do you store my files?

Accepted Answer

No, we don’t store your files. After processing, they are automatically deleted from our database to ensure your privacy.

Question 3

Why doesn’t the chatbot answer questions about my audio/video?

Accepted Answer

The chatbot doesn’t answer questions related to previous files because we don’t keep your recordings. It only works with the audio or video file you’ve just uploaded.

Question 4

Are there any file size or duration limits?

Accepted Answer

Maximum duration is 5 hours. To speed up processing, we recommend uploading files up to 2 hours long.

Question 5

What does a subscription offer?

Accepted Answer

A subscription allows you to transcribe audio/video into PDF, get a summary of the main points, and ask follow-up questions about the full transcript (interact with the text), as well as translation.

Question 6

Is there a free trial?

Accepted Answer

Yes, you can use a trial period to explore all features of @Tone_AI_bot

Question 7

Can I transcribe videos from YouTube?

Accepted Answer

Yes, the service automatically transcribes YouTube videos into text, detects different speakers, and adds timestamps. The transcription quality is very high — try it for free and see for yourself.

Question 8

Can I transcribe a recording from my IPhone voice recorder?

Accepted Answer

Yes, recordings made on your phone’s voice recorder are transcribed with high accuracy — even if the speaker is not clearly audible.

Question 9

Do you collaborate with bloggers?

Accepted Answer

Yes, please text us in Telegram messenger @photoroomer

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